Summer 2019
- Foreword
- Accessibility is usability, by Sarah Winters
- Bringing voice technology to your organisation, by Catherine Breslin
- Building new services around older IT
- Conditions for success, by Jamie Arnold
- Doing showcases well, by Kalbir Sohi
- Getting market buy-in for digital procurement
- Good teams need layers, like onions, by Emily Webber
- Looking for something?, by Kate Tarling
- Practical strategies for digital transformation, by Heidi Uchiyama
- Using user research, by Ivanka Majic
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